By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions.

1. United Arab Emirates is our country of domicile, and these Terms & Conditions shall be governed and construed in accordance with the laws of the UAE.

2. Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

3. Visa and MasterCard debit and credit cards in AED will be accepted for payment.

4. The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt, and the amount charged to the card will be shown in your card currency.

5. We will not trade with or provide any services to OFAC and sanctioned countries in accordance with UAE regulations.

6. Customers who are under the age of 18 years shall not register as users of the website and shall not transact on or use the website.

7. Cardholders must retain a copy of transaction records and website policies and rules.

8. Users are responsible for maintaining the confidentiality of their account information, usernames, passwords, and transaction details.

9. Hotel bookings are subject to availability and confirmation from the respective hotel providers.

10. Otels Easy reserves the right to modify, suspend, or discontinue any part of the services without prior notice.

11. Cancellation and refund requests shall be processed according to the applicable booking terms and cancellation policies associated with each reservation.

Payment Confirmation

Once the payment is successfully processed, a booking confirmation and payment confirmation notice will be sent to the customer via email within 24 hours of receipt of payment.

Pricing and Description

All prices displayed on the website are shown in the applicable currency and include applicable charges unless otherwise stated. Prices are subject to change without prior notice based on hotel availability, seasonal demand, and supplier updates.

Each hotel listing contains descriptions, amenities, images, and pricing information provided by the accommodation provider. While we strive to ensure accuracy, we do not guarantee that all information is free from errors or omissions.

Refund Policy

Refunds, where applicable, will be processed according to the cancellation policy associated with the booking. Refund processing times may vary depending on the card issuer and payment provider.

Cancellation Policy

Cancellation requests must be submitted according to the cancellation terms applicable to the booked accommodation. Charges may apply based on the hotel’s cancellation policy.

Contact Information

For any questions regarding these Terms & Conditions, customers may contact us through the Contact Us page.